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FAQ

  • Q Are you a factory or a trading company?

    A We are a factory. Established in 1998 and registered in 2017, located in Houjie, Dongguan. 4 production lines, ~320,000 meters/month capacity. Factory video, third-party audit reports and on-site visits are all available for verification.
  • Q What is your MOQ?

    A MOQ depends on the specific item and customization level. Standard stock articles accept small trial orders; OEM/ODM development MOQ is confirmed together with the tech pack. Share the target article and quantity for an accurate answer.
  • Q Do you have certifications?

    A Yes — ISO, IQNet, Quality Austria and CQC. We also provide complete flex-resistance, abrasion and color-fastness test reports. Certificates can be shared as PDF under NDA.
  • Q Can you do DDP / door-to-door?

    A Yes, both DDP and DDU are supported. The final quote depends on the destination country, HS code and current freight rate.
  • Q What are your sample and lead times?

    A Standard color-card samples: 3–5 working days, courier collect. Production: ~15–30 days for standard items, 30–45 days for custom development (confirmed on PI).
  • Q What payment terms do you accept?

    A 30% T/T deposit + 70% before shipment; L/C at sight for large or repeat orders. Alibaba Trade Assurance is supported via tianhaileath.en.alibaba.com.
  • Q Can you develop a match to our reference sample?

    A Yes — reverse engineering is part of our ODM service. Send a physical swatch or high-resolution photos plus required specs; our R&D team gives feasibility feedback within ~5 working days.
  • Q Do you have overseas warehouses or dropshipping?

    A No. We are a B2B manufacturer shipping bulk orders directly from Dongguan; no overseas warehousing or one-piece dropshipping.
Phone:
+86 138 0927 7026
Address:
Qiaotou 4th Industrial Zone, Houjie Town, Dongguan City, Guangdong Province, China (Tianhai Leather)

About us

Tianhai Leather is a Chinese synthetic leather manufacturer with over 20 years of experience. We provide top-grade synthetic and genuine leather solutions—including PU, PVC, and microfiber suede. 
Contact us today for a quote.

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